PloxHost experienced a critical incident on February 17, 2025 affecting billing.plox.host, lasting 22h 31m. The incident has been resolved; the full update timeline is below.
Affected components
billing.plox.host
Update timeline
- investigating Feb 17, 2025, 01:40 PM UTC
We are currently investigating this issue.
- investigating Feb 17, 2025, 05:11 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2025, 08:52 PM UTC
We are still looking into this. We have reached out to our vendor.
- investigating Feb 18, 2025, 05:19 AM UTC
We are still waiting to hear back from our vendor. if you have any billing issues please submit a ticket: https://support.plox.host/en/tickets/create/step1 and we will assist as best we can. If you can't submit a ticket from the link above send an email to [email protected] and a ticket will be created that way.
- monitoring Feb 18, 2025, 09:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 12:12 PM UTC
This incident has been resolved.