PloxHost experienced a minor incident on March 23, 2025 affecting Support Center, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Support Center
Update timeline
- identified Mar 23, 2025, 09:19 PM UTC
We are working on migrating our emails to another provider. Once we get this fixed things should be back to normal.
- identified Mar 24, 2025, 12:23 AM UTC
Most of our important support emails are now working as intended. We will post another update once all of our emails are back to normal
- resolved Mar 24, 2025, 01:49 AM UTC
All emails should be working now. apologies if you have encountered issues submitting tickets.