PloxHost experienced a minor incident on August 31, 2024 affecting Minecraft Hosting: Dallas, Texas and VPS Hosting: Dallas, Texas and 1 more component, lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 31, 2024, 04:21 PM UTC
Our data center team has identified the cause of the ongoing connection issues in Dallas: a DDOS attack targeting several nodes within our data center. Traffic is slowly recovering.
- monitoring Aug 31, 2024, 04:42 PM UTC
Traffic is slowly recovering, affected servers are gradually coming back online. Our team continues to monitor the situation closely to ensure full restoration of services.
- monitoring Aug 31, 2024, 04:50 PM UTC
It appears that the DDoS is targeting several subnets. Our team is working diligently to mitigate the impact and protect our services.
- monitoring Aug 31, 2024, 04:50 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 31, 2024, 08:50 PM UTC
Things should be stabilized and we are continuing to monitor if you need help please reach out to us via support ticket. https://support.plox.host/en/tickets/create/step1
- resolved Aug 31, 2024, 11:04 PM UTC
Network has fully recovered and have not seen any issues. Incident is considered resolved.