PloxHost incident

Dallas, TX - Network Outage

Critical Resolved View vendor source →

PloxHost experienced a critical incident on September 30, 2024 affecting Minecraft Hosting: Dallas, Texas and VPS Hosting: Dallas, Texas and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 02:49 AM UTC
Resolved
Sep 30, 2024, 04:07 AM UTC
Duration
1h 18m
Detected by Pingoru
Sep 30, 2024, 02:49 AM UTC

Affected components

Minecraft Hosting: Dallas, TexasVPS Hosting: Dallas, TexasKVM Hosting: Dallas, TexasDiscord Bot Hosting: Dallas, TexasDedicated Server Hosting & Colocation: Dallas, Texas

Update timeline

  1. identified Sep 30, 2024, 02:49 AM UTC

    The Primary upstream that we use in Dallas is currently suffering from a DDoS attack that has caused the Network to become unstable. They are currently working on mitigating the attack and stabilizing the network.

  2. monitoring Sep 30, 2024, 03:23 AM UTC

    The upstream has reported back the network should be recovering. We will keep this incident opened for the next couple hours just incase something comes up.

  3. identified Sep 30, 2024, 03:26 AM UTC

    The Primary upstream that we use in Dallas is currently suffering from a DDoS attack that has caused the Network to become unstable. They are currently working on mitigating the attack and stabilizing the network.

  4. identified Sep 30, 2024, 03:32 AM UTC

    The Primary upstream that we use in Dallas is currently suffering from a DDoS attack that has caused the Network to become unstable. They are currently working on mitigating the attack and stabilizing the network. While the upstream mitigates the attack services will experience intermittent connection issues.

  5. monitoring Sep 30, 2024, 03:43 AM UTC

    The upstream has reported back the network should be recovering. We will keep this incident opened for the next couple hours just incase something comes up.

  6. resolved Sep 30, 2024, 04:07 AM UTC

    The upstream has finally figured out how to mitigate a ddos attack and it's back online.