PloxHost experienced a minor incident on August 12, 2025 affecting Minecraft Hosting: Dallas, Texas and Minecraft Hosting: Helsinki, Finland and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 12, 2025, 07:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2025, 07:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 15, 2025, 07:21 PM UTC
Our registry system, which manages all Minecraft servers, is now fully operational. The downtime was caused by an issue with a third-party provider that resulted in the registry going offline, affecting multiple servers. We have since rebuilt the registry on new infrastructure to prevent similar disruptions in the future and have implemented redundancy to ensure this does not happen again. We sincerely apologize for the inconvenience caused and appreciate your patience while we worked to restore services.