Plex experienced a minor incident on May 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 25, 2026, 03:59 AM UTC
Status: Investigating We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures. Affected components Authentication and API server (plex.tv) (Degraded performance)
- identified May 25, 2026, 05:01 AM UTC
Status: Identified We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures. Affected components Authentication and API server (plex.tv) (Degraded performance)
- monitoring May 25, 2026, 06:19 AM UTC
Status: Monitoring We are deploying a fix to improve the performance. Everything is now more responsive and more stable. We are keeping an eye on the metrics to make sure everything is solved Affected components Authentication and API server (plex.tv) (Degraded performance)
- resolved May 25, 2026, 07:59 AM UTC
Status: Resolved The incident is resolved now. Response time are back to normal and the application is stable. Affected components Authentication and API server (plex.tv) (Operational)