Plex experienced a minor incident on September 4, 2026 affecting Relay service, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 10:17 PM UTC
Status: Investigating We're investigating an issue with our relay service. You may experience issues with indirect playback during this time. Affected components Relay service (Full outage)
- identified Sep 04, 2026, 10:33 PM UTC
Status: Identified We have identified the issue and are deploying a fix. Affected components Relay service (Full outage)
- monitoring Sep 04, 2026, 10:47 PM UTC
Status: Monitoring A fix has been deployed and we are monitoring the results. Affected components Relay service (Operational)
- resolved Sep 05, 2026, 12:40 AM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components Relay service (Operational)