Plex experienced a minor incident on September 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 03, 2026, 12:55 AM UTC
Status: Investigating We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- identified Sep 03, 2026, 01:12 AM UTC
Status: Identified We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- monitoring Sep 03, 2026, 01:17 AM UTC
Status: Monitoring A fix has been implemented we are monitoring that traffic properly comes back to normal Affected components Authentication and API server (plex.tv) (Operational)
- resolved Sep 03, 2026, 01:36 AM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components Authentication and API server (plex.tv) (Operational)