Plentific experienced a minor incident on October 16, 2025 affecting Work order management and Payments and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Work order managementPaymentsReporting, data and analyticsAPI & WebhooksNotifications
Update timeline
- identified Oct 16, 2025, 09:52 AM UTC
We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.
- identified Oct 16, 2025, 09:52 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 16, 2025, 09:59 AM UTC
We’ve resolved the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.
- resolved Oct 16, 2025, 10:19 AM UTC
This incident has been resolved.