Plecto experienced a critical incident on May 5, 2023, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 05, 2023, 06:20 PM UTC
We are currently investigating this issue.
- monitoring May 05, 2023, 06:34 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 05, 2023, 07:09 PM UTC
We are aware of the issue and are working to resolve it
- monitoring May 05, 2023, 07:35 PM UTC
We are continuing to monitor for any further issues.
- resolved May 05, 2023, 09:30 PM UTC
The issue has been mitigated, and the service has run without problems for 2 hours now. We have set up additional monitoring points and conditions and will keep monitoring