Playvox experienced a minor incident on December 11, 2019 affecting Application/Platform, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 11, 2019, 04:41 PM UTC
We have reports from customers experiencing latency and slow performance on the platform. Our team is currently investigating. Thank you for your patience, and sorry for the disruption.
- monitoring Dec 11, 2019, 05:13 PM UTC
We’re seeing positive signs that functionality is returning to normal. Please let us know if you're experiencing specific issues by submitting a ticket to [email protected]
- resolved Dec 11, 2019, 08:05 PM UTC
We have monitored and verified that actions on the platform are no longer delayed. We apologize for the inconvenience and thank you for your patience. If you have any questions, please contact our Support team via [email protected]