Playvox experienced a minor incident on September 28, 2020 affecting Application/Platform, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Application/Platform
Update timeline
- investigating Sep 28, 2020, 05:08 PM UTC
We have reports that some customers are experiencing slow responses in Playvox. We are investigating, and we'll be back with an update as soon as we have more information. Thank you for bearing with us.
- resolved Sep 28, 2020, 06:14 PM UTC
We identified an issue affecting load times, latency measurement numbers are now back to normal. If you're still experiencing any issues, please let us know at [email protected]. Thanks for your patience.