Playvox experienced a notice incident on April 30, 2021 affecting Application/Platform, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2021, 02:02 PM UTC
We have reports of some customers having issues loading certain pages within the platform. For those customers who are unable to access Playvox (e.g. seeing a blank screen or the page just not loading), try a hard refresh on your browser (CTRL/CMD + R/Ctrl + F5), please reach out to [email protected] if you still have issues. We'll update shortly when we have new updates on this.
- monitoring Apr 30, 2021, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2021, 05:15 PM UTC
This incident has been resolved. If you're still having issues loading pages please reach us at [email protected]. We're truly sorry for the interruption today. We appreciate your patience and understanding.