Playvox experienced a minor incident on October 27, 2021 affecting SFTP Audios, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
SFTP Audios
Update timeline
- identified Oct 27, 2021, 10:52 PM UTC
We have identified an expected volume of traffic on our SFTP server, affecting its performance. We're working to restore its full capacity shortly.
- resolved Oct 27, 2021, 11:54 PM UTC
The SFTP Audio server is fully operational now. We're truly sorry for this incident. If you're still experiencing an issue, please contact [email protected].