Playvox experienced a minor incident on May 25, 2022 affecting SFTP Files, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
SFTP Files
Update timeline
- investigating May 25, 2022, 03:04 PM UTC
We are currently investigating reported issues related to performance FTP files. We will soon update with more information.
- resolved May 25, 2022, 07:54 PM UTC
After an extensive investigation, a general issue with the FTP was ruled out and we are reviewing the specific incidents with the impacted clients. If you have a problem uploading your performance files, contact support for further instruction