Playvox incident

CDN Service Disruption. Issues with File Uploads.

Minor Resolved View vendor source →

Playvox experienced a minor incident on October 19, 2018 affecting Playvox CDN, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2018, 03:09 PM UTC
Resolved
Oct 19, 2018, 05:20 PM UTC
Duration
2h 11m
Detected by Pingoru
Oct 19, 2018, 03:09 PM UTC

Affected components

Playvox CDN

Update timeline

  1. investigating Oct 19, 2018, 03:09 PM UTC

    We are currently experiencing a service disruption with our CDN service. New files cannot be uploaded at this time. Our engineers are working with our cloud provider to find a solution. We will send an additional update in about 45 minutes.

  2. investigating Oct 19, 2018, 04:10 PM UTC

    We are continuing to investigate degraded performance in our CDN service. We apologize for the inconvenience this may have caused.

  3. monitoring Oct 19, 2018, 04:47 PM UTC

    We are happy to report that our CDN service is working again. We are continuing to monitor its service status.

  4. resolved Oct 19, 2018, 07:15 PM UTC

    Our CDN cloud provider has marked the issue as fully resolved. File uploads are working as expected.