Playvox experienced a minor incident on March 3, 2020 affecting Application/Platform, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Application/Platform
Update timeline
- investigating Mar 03, 2020, 04:58 PM UTC
We received multiple reports of exporting issues within the platform, some customers may experience degraded performance, which we are currently investigating.
- resolved Mar 03, 2020, 06:21 PM UTC
The platform has returned to normal operation. We’re also working on preventive measures to ensure that this doesn’t happen again in the future. If you’re still running into any issues, please reach us at [email protected]. Thanks for your continued patience.