Playvox experienced a notice incident on August 10, 2020 affecting Application/Platform, lasting 7h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 10, 2020, 03:28 PM UTC
An issue with workload assignations was reported by some customers, we have investigated and addressed the issue, assignation for all affected workloads is currently in progress and should be completed soon. We are monitoring, please let us know if you're still experiencing any issues. Thanks for your patience, and sorry for the disruption.
- monitoring Aug 10, 2020, 08:43 PM UTC
Assignation of delayed workflows are now completed, completion notifications are still pending. If you are still experiencing workload issues let us know at [email protected].
- resolved Aug 10, 2020, 11:15 PM UTC
Issue has been resolved. Delayed workload assignations are now completed and readiness notifications were sent out. Thanks for bearing with us while we fixed this.