Playvox incident

AWS incident may impact our services

Notice Resolved View vendor source →

Playvox experienced a notice incident on September 9, 2022 affecting Application/Platform and Playvox API, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 03:59 PM UTC
Resolved
Sep 09, 2022, 06:34 PM UTC
Duration
2h 35m
Detected by Pingoru
Sep 09, 2022, 03:59 PM UTC

Affected components

Application/PlatformPlayvox API

Update timeline

  1. investigating Sep 09, 2022, 03:59 PM UTC

    We have been notified of performance degradation in the AWS service we use in Playvox. Our Engineering team is monitoring the incident, and our services are impacted intermittently. We’re working to mitigate any impact on Playvox applications and API. https://health.aws.amazon.com/health/status

  2. resolved Sep 09, 2022, 06:34 PM UTC

    The incident with the third-party application, AWS, is now resolved.