Upsun incident

Network storage issues on de-2.platform.sh and fr-4.platform.sh

Minor Resolved View vendor source →

Upsun experienced a minor incident on April 24, 2026, lasting 42d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:53 AM UTC
Resolved
Jun 05, 2026, 01:48 PM UTC
Duration
42d 4h
Detected by Pingoru
Apr 24, 2026, 08:53 AM UTC

Update timeline

  1. monitoring Apr 24, 2026, 08:53 AM UTC

    Status: Investigating Regions: Germany (de-2) (de-2.platform.sh), France (fr-4) (fr-4.platform.sh) Components: Grid Hosting Started: Fri, 24 Apr 2026 08:53:22 GMT Updates: Fri, 24 Apr 2026 08:53:22 GMT: We have detected an issue affecting network storage on de-2.platform.sh and fr-4.platform.sh regions. Our Operations team has been notified and is currently working to resolve the issues. Projects on affected regions may experience inability to list some directories located on network storage. Dedicated environments are NOT affected. For the latest updates, follow this incident on our status page. (investigating)