Upsun incident
Partial outage on dedicated clusters running Adobe Commerce
Upsun experienced a major incident on September 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 11, 2026, 08:51 AM UTC
Status: Investigating Regions: Dedicated Clusters (dedicated-clusters) Components: Dedicated Clusters Started: Fri, 11 Sep 2026 08:51:04 GMT Updates: Fri, 11 Sep 2026 08:51:04 GMT: We have detected an issue affecting service on dedicated clusters running Adobe Commerce. Our Operations team has been notified and is currently working to restore service. Dedicated clusters may experience memory shortages and site instability. For the latest updates, follow this incident on our status page. (investigating)