PlanPro incident

Cannot create Applicants

Major Resolved View vendor source →

PlanPro experienced a major incident on November 20, 2024 affecting Web, lasting 17h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 11:35 AM UTC
Resolved
Nov 21, 2024, 05:32 AM UTC
Duration
17h 56m
Detected by Pingoru
Nov 20, 2024, 11:35 AM UTC

Affected components

Web

Update timeline

  1. investigating Nov 20, 2024, 11:35 AM UTC

    Cannot create new applicants on the system support team is investigating

  2. monitoring Nov 20, 2024, 11:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 21, 2024, 05:32 AM UTC

    This incident has been resolved.