Planful incident

Issues with NA09 Reporting services

Minor Resolved View vendor source →

Planful experienced a minor incident on June 20, 2024 affecting NA09 and NA09DYN, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 05:57 PM UTC
Resolved
Jun 20, 2024, 06:00 PM UTC
Duration
2m
Detected by Pingoru
Jun 20, 2024, 05:57 PM UTC

Affected components

NA09NA09DYN

Update timeline

  1. investigating Jun 20, 2024, 05:57 PM UTC

    Our monitoring system has generated an alert on NA09 "https://na09.planful.com" Reporting service, users might see degraded performance on the reporting functionality. Our operations team is actively working on the issue. We will keep you posted

  2. investigating Jun 20, 2024, 05:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 20, 2024, 06:00 PM UTC

    This incident has been resolved.