Planful incident

Issues with US Production Sites

Critical Resolved View vendor source →

Planful experienced a critical incident on September 6, 2024 affecting NA01 and NA03 and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 10:33 AM UTC
Resolved
Sep 06, 2024, 10:45 AM UTC
Duration
12m
Detected by Pingoru
Sep 06, 2024, 10:33 AM UTC

Affected components

NA01NA03NA04NA06NA07NA09NA10NA11NA14NA01DYN

Update timeline

  1. investigating Sep 06, 2024, 10:33 AM UTC

    Our monitoring system has generated an alert on US Production environments and currently the sites are not accessible. Our operations team is actively working on the issue towards resolution. We will keep you posted

  2. resolved Sep 06, 2024, 10:45 AM UTC

    This incident has been resolved.