Planful incident

Planful experiencing latency, observing ISP issues in some locations.

Minor Resolved View vendor source →

Planful experienced a minor incident on September 13, 2023 affecting NA01 and NA03 and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2023, 08:50 PM UTC
Resolved
Sep 13, 2023, 09:27 PM UTC
Duration
36m
Detected by Pingoru
Sep 13, 2023, 08:50 PM UTC

Affected components

NA01NA03NA04NA06NA07NA09NA10NA11NA14NA01DYN

Update timeline

  1. identified Sep 13, 2023, 08:50 PM UTC

    Please be advised that some customers might be experiencing latency. We are currently observing ISP issues in some locations, primarily on the East Coast and overseas.

  2. resolved Sep 13, 2023, 09:27 PM UTC

    This incident has been resolved.