Planful incident

Issues with NA14 site.

Major Resolved View vendor source →

Planful experienced a major incident on December 16, 2023 affecting NA14, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2023, 05:43 PM UTC
Resolved
Dec 16, 2023, 05:53 PM UTC
Duration
10m
Detected by Pingoru
Dec 16, 2023, 05:43 PM UTC

Affected components

NA14

Update timeline

  1. identified Dec 16, 2023, 05:43 PM UTC

    Our monitoring system has generated an alert on the NA14 environment and currently some customers will not be able to access the site “https://na14.planful.com/”. Our operations team is actively working on the issue towards resolution. We will keep you posted.

  2. resolved Dec 16, 2023, 05:53 PM UTC

    This incident has been resolved.