Planful incident

Issues with NA03 Reporting services.

Major Resolved View vendor source →

Planful experienced a major incident on December 18, 2023 affecting NA03, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 10:14 PM UTC
Resolved
Dec 18, 2023, 10:29 PM UTC
Duration
14m
Detected by Pingoru
Dec 18, 2023, 10:14 PM UTC

Affected components

NA03

Update timeline

  1. investigating Dec 18, 2023, 10:22 PM UTC

    Our monitoring system has generated an alert on NA03 “https://na03.planful.com” Reporting service, you might see degraded performance on the reporting functionality for some of the customers. Our operations team is actively working on the issue. We will keep you posted

  2. investigating Dec 18, 2023, 10:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 18, 2023, 10:29 PM UTC

    This incident has been resolved.