Planful incident

Issues with NA01 Reporting services.

Minor Resolved View vendor source →

Planful experienced a minor incident on January 26, 2024 affecting NA01, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2024, 06:05 AM UTC
Resolved
Jan 26, 2024, 06:09 AM UTC
Duration
3m
Detected by Pingoru
Jan 26, 2024, 06:05 AM UTC

Affected components

NA01

Update timeline

  1. identified Jan 26, 2024, 06:05 AM UTC

    Our monitoring system has generated an alert on EPM01 Reporting service; you might see degraded performance on the reporting functionality for a few customers. Our operations team is actively working on the issue. We will keep you posted.

  2. resolved Jan 26, 2024, 06:09 AM UTC

    This incident has been resolved.