Planful incident

Issues with EUPROD BOOMI ATOM /SFTP.

Minor Resolved View vendor source →

Planful experienced a minor incident on June 20, 2024 affecting UK01, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 01:58 AM UTC
Resolved
Jun 20, 2024, 02:03 AM UTC
Duration
5m
Detected by Pingoru
Jun 20, 2024, 01:58 AM UTC

Affected components

UK01

Update timeline

  1. investigating Jun 20, 2024, 01:58 AM UTC

    Our monitoring system has generated an alert on EUPROD environment and the SFTP/BOOMI ATOM was not accessible. Our operations team is actively working on the issue towards resolution. We will keep you posted

  2. resolved Jun 20, 2024, 02:03 AM UTC

    This incident has been resolved.