Planful incident

Issues with US Production sites

Notice Resolved View vendor source →

Planful experienced a notice incident on January 18, 2025 affecting NA01 and NA03 and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2025, 12:46 PM UTC
Resolved
Jan 18, 2025, 12:54 PM UTC
Duration
8m
Detected by Pingoru
Jan 18, 2025, 12:46 PM UTC

Affected components

NA01NA03NA04NA06NA07NA09NA10NA11NA12NA14

Update timeline

  1. identified Jan 18, 2025, 12:46 PM UTC

    Our monitoring system has generated alerts on US Prod environments and currently, all US Production Sites are not accessible. Our operations team is actively working on the issue toward resolution. We will keep you posted.

  2. resolved Jan 18, 2025, 12:54 PM UTC

    This incident has been resolved.