Planful incident

Issues with EPM11 Reporting services

Minor Resolved View vendor source →

Planful experienced a minor incident on February 24, 2025 affecting NA11, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 09:45 PM UTC
Resolved
Feb 24, 2025, 09:58 PM UTC
Duration
13m
Detected by Pingoru
Feb 24, 2025, 09:45 PM UTC

Affected components

NA11

Update timeline

  1. investigating Feb 24, 2025, 09:45 PM UTC

    Our monitoring system has generated an alert on the EPM11 “https://na11.planful.com/” Reporting service, some customers might see degraded performance on the reporting functionality. Our operations team is actively working on the issue. We will keep you posted.

  2. resolved Feb 24, 2025, 09:58 PM UTC

    This incident has been resolved.