PlanetScale incident

API and dashboard errors

Minor Resolved View vendor source →

PlanetScale experienced a minor incident on July 17, 2026 affecting Dashboard and API Requests, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 05:09 PM UTC
Resolved
Jul 17, 2026, 05:09 PM UTC
Duration
Detected by Pingoru
Jul 17, 2026, 05:09 PM UTC

Affected components

Dashboard and API Requests

Update timeline

  1. investigating Jul 17, 2026, 04:41 PM UTC

    Status: Investigating We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible. Affected components Dashboard and API Requests (Degraded performance)

  2. identified Jul 17, 2026, 04:49 PM UTC

    Status: Identified We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now. Affected components Dashboard and API Requests (Partial outage)

  3. monitoring Jul 17, 2026, 04:59 PM UTC

    Status: Monitoring We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored. Affected components Dashboard and API Requests (Partial outage)

  4. resolved Jul 17, 2026, 05:09 PM UTC

    Status: Resolved API and dashboard service is restored. Affected components Dashboard and API Requests (Operational)