Plan A Outage History

Plan A is up right now

Plan A had 11 outages in the last 2 years totaling 11h 34m of downtime, averaging 0.5 incidents per month.

There were 11 Plan A outages since February 25, 2025 totaling 11h 34m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: plana.statuspage.io

Minor July 27, 2026

Exports failing

Detected by Pingoru
Jul 27, 2026, 09:03 AM UTC
Resolved
Jul 27, 2026, 09:45 AM UTC
Duration
41m
Affected: App
Timeline · 2 updates
  1. identified Jul 27, 2026, 09:03 AM UTC

    The app is up, but exports are failing intermittently. We're making improvements to restore full service.

  2. resolved Jul 27, 2026, 09:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 6, 2026

Data Provider Connectivity Issue

Detected by Pingoru
Jul 06, 2026, 07:18 AM UTC
Resolved
Jul 06, 2026, 07:34 AM UTC
Duration
15m
Affected: App
Timeline · 2 updates
  1. identified Jul 06, 2026, 07:18 AM UTC

    We have identified a problem with our connection to one of our data tools and are working with the provider on a solution.

  2. resolved Jul 06, 2026, 07:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 11, 2026

Database Capacity Bottleneck

Detected by Pingoru
May 11, 2026, 09:00 AM UTC
Resolved
May 11, 2026, 11:27 AM UTC
Duration
2h 27m
Affected: App
Timeline · 3 updates
  1. identified May 11, 2026, 09:00 AM UTC

    Uploads and deletions are temporarily out of service while we address the underlying cause

  2. monitoring May 11, 2026, 11:17 AM UTC

    We have implemented a fix and are monitoring while the queued files are processed.

  3. resolved May 11, 2026, 11:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 23, 2026

App unavailable

Detected by Pingoru
Jan 23, 2026, 01:30 PM UTC
Resolved
Jan 23, 2026, 01:30 PM UTC
Duration
–
Timeline · 1 update
  1. resolved Jan 23, 2026, 02:36 PM UTC

    App was temporarily unavailable due to DNS

Read the full incident report →

Critical December 5, 2025

DNS Routing Disruption

Detected by Pingoru
Dec 05, 2025, 01:30 PM UTC
Resolved
Dec 05, 2025, 01:40 PM UTC
Duration
9m
Affected: App
Timeline · 2 updates
  1. identified Dec 05, 2025, 01:30 PM UTC

    The Plana.earth domain is temporarily offline. We have identified the issue and are waiting on a third party to remediate.

  2. resolved Dec 05, 2025, 01:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Third-party service outage

Detected by Pingoru
Dec 05, 2025, 09:11 AM UTC
Resolved
Dec 05, 2025, 10:10 AM UTC
Duration
59m
Affected: App
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:11 AM UTC

    Widespread internet outages are causing Plan A to be unavailable. Please see cloudflarestatus.com for updates.

  2. identified Dec 05, 2025, 09:16 AM UTC

    While the front page is down, the app appears to be functioning.

  3. resolved Dec 05, 2025, 10:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Affected by Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 12:12 PM UTC
Resolved
Nov 18, 2025, 02:49 PM UTC
Duration
2h 37m
Affected: App
Timeline · 3 updates
  1. identified Nov 18, 2025, 12:12 PM UTC

    Users of our app may see 500 pages and receive other errors. For status updates, see https://www.cloudflarestatus.com/

  2. identified Nov 18, 2025, 12:15 PM UTC

    We are continuing to monitor Cloudflare's updates

  3. resolved Nov 18, 2025, 02:49 PM UTC

    Cloudflare has resolved the issue. The app should return to normal shortly. You may need to clear your browser cache.

Read the full incident report →

Notice September 3, 2025

File upload temporarily unavailable

Detected by Pingoru
Sep 03, 2025, 08:30 AM UTC
Resolved
Sep 03, 2025, 08:54 AM UTC
Duration
24m
Timeline · 1 update
  1. resolved Sep 03, 2025, 09:45 AM UTC

    During an upgrade, file upload for users may have been inaccessible for 24 minutes. This has been resolved.

Read the full incident report →

Notice June 16, 2025

File upload disruption

Detected by Pingoru
Jun 16, 2025, 11:06 AM UTC
Resolved
Jun 16, 2025, 11:06 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Jun 16, 2025, 11:10 AM UTC

    A small number of customers will have seen file uploads and deletions fail. The incident has been resolved.

Read the full incident report →

Minor May 7, 2025

Excel uploads failing

Detected by Pingoru
May 07, 2025, 07:30 AM UTC
Resolved
May 07, 2025, 11:30 AM UTC
Duration
4h
Timeline · 1 update
  1. resolved May 07, 2025, 12:42 PM UTC

    Customers were unable to upload certain Excel files

Read the full incident report →

Notice February 25, 2025

Excel Exports Down

Detected by Pingoru
Feb 25, 2025, 09:00 AM UTC
Resolved
Feb 25, 2025, 09:00 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Mar 10, 2025, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →