PlainID experienced a major incident on September 28, 2023, lasting 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 28, 2023, 05:04 PM UTC
Webhook Test - New Test Incident
- identified Sep 28, 2023, 05:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 28, 2023, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2023, 05:09 PM UTC
This incident has been resolved.
- postmortem Sep 28, 2023, 05:12 PM UTC
RCA: Webhook testing was successful.