Plain incident

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Minor Resolved View vendor source →

Plain experienced a minor incident on July 24, 2026 affecting app.plain.com, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 08:50 AM UTC
Resolved
Jul 24, 2026, 09:08 AM UTC
Duration
17m
Detected by Pingoru
Jul 24, 2026, 08:50 AM UTC

Affected components

app.plain.com

Update timeline

  1. identified Jul 24, 2026, 08:50 AM UTC

    Status: Identified A recent deployment shipped a new schema for a data model which is backwards incompatible. The deployment is currently being rolled back. Affected components app.plain.com (Partial outage) GraphQL (HTTP) (Partial outage)

  2. resolved Jul 24, 2026, 09:08 AM UTC

    Status: Resolved The deployment has been rolled back. Impact of this change was limited to workspaces using CRM sync. Affected components app.plain.com (Operational) GraphQL (HTTP) (Operational)