Plain incident

Reporting data delays

Minor Resolved View vendor source →

Plain experienced a minor incident on August 4, 2026 affecting app.plain.com, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 03:58 PM UTC
Resolved
Aug 04, 2026, 04:22 PM UTC
Duration
23m
Detected by Pingoru
Aug 04, 2026, 03:58 PM UTC

Affected components

app.plain.com

Update timeline

  1. investigating Aug 04, 2026, 03:58 PM UTC

    Status: Investigating We are investigating an issue affecting the reporting features in Plain. Some users may have seen stale or delayed data in their Insights dashboards, particularly around 15:14 UTC today. Affected components app.plain.com (Degraded performance)

  2. identified Aug 04, 2026, 03:58 PM UTC

    Status: Identified We have identified the source of the issue and are working with our data infrastructure provider to investigate. We will post an update once we have more information. Affected components app.plain.com (Degraded performance)

  3. resolved Aug 04, 2026, 04:22 PM UTC

    Status: Resolved We have resolved the issue. All data in reporting is now up to date. Affected components app.plain.com (Operational)