Plain experienced a minor incident on August 26, 2026 affecting Slack, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 26, 2026, 02:35 PM UTC
Status: Identified We have identified an issue causing delays in Slack notifications. The root cause has been pinpointed and our team is actively working on a targeted fix. Some customers may experience delayed notifications in the meantime. We will provide further updates as we make progress. Affected components Slack (Degraded performance)
- identified Aug 26, 2026, 03:38 PM UTC
Status: Identified We have cleared the backlog of stuck notifications. Customers should now be receiving notifications again. We are working on a fix to prevent this from happening again and will update this page once it's in place. Affected components Slack (Degraded performance)
- identified Aug 26, 2026, 05:27 PM UTC
Status: Identified We have complete the fix and there should be no more delays in notifications. We have completed follow up work to make sure this doesn't happen again. Affected components Slack (Operational)
- resolved Aug 26, 2026, 05:29 PM UTC
Status: Resolved We have complete the fix and there should be no more delays in notifications. We have completed follow up work to make sure this doesn't happen again. Affected components Slack (Operational)