Plain incident

Insights data delayed by 1 hour

Minor Resolved View vendor source →

Plain experienced a minor incident on August 31, 2026 affecting app.plain.com, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 02:47 PM UTC
Resolved
Sep 04, 2026, 10:31 AM UTC
Duration
3d 19h
Detected by Pingoru
Aug 31, 2026, 02:47 PM UTC

Affected components

app.plain.com

Update timeline

  1. investigating Aug 31, 2026, 02:47 PM UTC

    Status: Investigating Data being viewed in Insights will be delayed by around 1 hour. Affected components app.plain.com (Degraded performance)

  2. identified Aug 31, 2026, 02:48 PM UTC

    Status: Identified We have identified the issue, and we're rolling out a fix. Affected components app.plain.com (Degraded performance)

  3. resolved Sep 04, 2026, 10:31 AM UTC

    Status: Resolved Insights are live again. Affected components app.plain.com (Operational)