Plain incident

Webhook deliveries delay

Minor Resolved View vendor source →

Plain experienced a minor incident on September 9, 2026, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 09:48 AM UTC
Resolved
Sep 09, 2026, 10:19 AM UTC
Duration
30m
Detected by Pingoru
Sep 09, 2026, 09:48 AM UTC

Update timeline

  1. investigating Sep 09, 2026, 09:48 AM UTC

    Status: Investigating We are investigating a delay in webhook deliveries for some workspaces. Webhooks may be delivered later than expected or retried more than usual.

  2. monitoring Sep 09, 2026, 10:08 AM UTC

    Status: Monitoring Webhook deliveries are processing normally. We are continuing to monitor queue throughput to confirm full recovery.

  3. resolved Sep 09, 2026, 10:19 AM UTC

    Status: Resolved Webhook deliveries have returned to normal. The backlog has been cleared and all deliveries are processing as expected.