Plain incident

Insights data delays

Minor Resolved View vendor source →

Plain experienced a minor incident on September 11, 2026 affecting app.plain.com, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 02:31 PM UTC
Resolved
Sep 11, 2026, 03:56 PM UTC
Duration
1h 25m
Detected by Pingoru
Sep 11, 2026, 02:31 PM UTC

Affected components

app.plain.com

Update timeline

  1. monitoring Sep 11, 2026, 02:31 PM UTC

    Status: Monitoring We are currently experiencing delays with our Insights reporting. Some data shown in Insights may be stale. We are investigating with our data infrastructure provider and monitoring progress. No action is required on your end. We will update this as we learn more. Affected components app.plain.com (Degraded performance)

  2. resolved Sep 11, 2026, 03:56 PM UTC

    Status: Resolved The Insights data delays we experienced earlier today have been resolved. All reporting data is now up to date. We apologise for any inconvenience this caused. Affected components app.plain.com (Operational)