Plain experienced a minor incident on September 29, 2026 affecting Ari, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Ari
Update timeline
- identified Sep 29, 2026, 04:40 PM UTC
Status: Identified Engineering has identified the root issue and is currently working on a fix. Affected components Ari (Partial outage)
- monitoring Sep 29, 2026, 04:58 PM UTC
Status: Monitoring A fix has been merged — engineering is currently waiting for it to be deployed to production. Affected components Ari (Partial outage)
- resolved Sep 29, 2026, 05:25 PM UTC
Status: Resolved Playground functionality is fully restored Affected components Ari (Operational)
- resolved Sep 29, 2026, 05:25 PM UTC
Status: Resolved Ari Playground functionality has been restored. Affected components Ari (Operational)