Pipedrive experienced a major incident on May 18, 2026, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 18, 2026, 11:02 AM UTC
We've noticed some issues regarding Billing System. Our team is working to fix it as soon as possible. Don't worry, we'll update you as soon as the system is up and running again. Sorry for the inconvenience!
- investigating May 18, 2026, 11:36 AM UTC
We've implemented a fix and everything should now be back to business as usual, but we're keeping an eye on things for now to ensure full recovery and we will provide final confirmation shortly.
- resolved May 18, 2026, 01:38 PM UTC
Everything should now be back to normal. If anything still seems not working properly, please clear your browser cache and cookies for pipedrive page and try again. If any issues persist, contact us and we'll investigate further.