Pipedream incident

Timer-based triggers not running

Major Resolved View vendor source →

Pipedream experienced a major incident on November 3, 2023 affecting Workflows - Timer and Event Sources - Timer, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 09:49 PM UTC
Resolved
Nov 03, 2023, 10:00 PM UTC
Duration
10m
Detected by Pingoru
Nov 03, 2023, 09:49 PM UTC

Affected components

Workflows - TimerEvent Sources - Timer

Update timeline

  1. investigating Nov 03, 2023, 09:49 PM UTC

    Timer-based triggers — like the Scheduler trigger, and other app-based triggers that run on a schedule — stopped running around 21:30 UTC. Our team is investigating and will post updates here.

  2. identified Nov 03, 2023, 09:52 PM UTC

    We've reverted the code that introduced the bug. This also only affects v1 workflow triggers, not those using v2 (the latest version of workflows).

  3. resolved Nov 03, 2023, 10:00 PM UTC

    This incident has been resolved.