Pinterest Ads incident

Analytics Endpoints, Ads Manager — Reporting - Partial outage

Major Resolved View vendor source →

Pinterest Ads experienced a major incident on July 10, 2025 affecting Ads Manager — Reporting and Analytics Endpoints, lasting 11h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 06:30 PM UTC
Resolved
Jul 11, 2025, 05:30 AM UTC
Duration
11h
Detected by Pingoru
Jul 10, 2025, 06:30 PM UTC

Affected components

Ads Manager — ReportingAnalytics Endpoints

Update timeline

  1. investigating Jul 11, 2025, 12:30 AM UTC

    Pinterest Ads Manager is experiencing a partial outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We'll share another update shortly.

  2. investigating Jul 11, 2025, 12:32 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 11, 2025, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 11, 2025, 01:10 AM UTC

    Pinterest Ads Manager is experiencing a partial outage. We've implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

  5. monitoring Jul 11, 2025, 01:21 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Jul 11, 2025, 01:24 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Jul 11, 2025, 01:24 AM UTC

    Pinterest Analytics Endpoints, Ads Manager — Reporting is experiencing a partial outage. We've implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

  8. resolved Jul 11, 2025, 05:30 AM UTC

    We've fully resolved the issue and Pinterest Analytics Endpoints, Ads Manager — Reporting should no longer be experiencing a partial outage. Thanks for your patience.