Pinterest Ads incident

Ads Manager, Boards, Home, Pins, Profile, Sign up and login, The Pinterest API - Outage

Critical Resolved View vendor source →

Pinterest Ads experienced a critical incident on August 4, 2025 affecting Personal sign up and Home feed and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 05:06 PM UTC
Resolved
Aug 04, 2025, 08:53 PM UTC
Duration
3h 47m
Detected by Pingoru
Aug 04, 2025, 05:06 PM UTC

Affected components

Personal sign upHome feedPersonal profileConversions EndpointsOrganic Pin creationBoard createAds Manager — CreationCampaign Management EndpointsBusiness profileBusiness hub

Update timeline

  1. investigating Aug 04, 2025, 05:06 PM UTC

    Pinterest Ads Manager, Boards, Home, Pins, Profile, Sign up and login, The Pinterest API is experiencing an outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We'll share another update shortly.

  2. investigating Aug 04, 2025, 08:04 PM UTC

    Pinterest Ads Manager, Boards, Home, Pins, Profile, Sign up and login, The Pinterest API should be slowly back in operation. Also the root cause has been identified. Team is working on mitigating and completely resolving the issue quickly.

  3. investigating Aug 04, 2025, 08:45 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 04, 2025, 08:53 PM UTC

    This incident has been resolved.