Pinterest Ads incident

Ads Manager Custom reports - outage

Critical Resolved View vendor source →

Pinterest Ads experienced a critical incident on August 21, 2023 affecting Ads Manager — Reporting, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2023, 11:09 PM UTC
Resolved
Aug 21, 2023, 11:16 PM UTC
Duration
7m
Detected by Pingoru
Aug 21, 2023, 11:09 PM UTC

Affected components

Ads Manager — Reporting

Update timeline

  1. investigating Aug 21, 2023, 11:09 PM UTC

    Pinterest Ads Manager Custom reports is experiencing an outage. Our engineering team is working to identify the root cause and implement a solution as quickly as possible. We’ll share another update shortly.

  2. identified Aug 21, 2023, 11:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2023, 11:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2023, 11:16 PM UTC

    This incident has been resolved.