Pinterest Ads incident

Ads Manager — Creation, Ads Manager — Bulk Editor, Shopping Endpoints, Catalogs

Critical Resolved View vendor source →

Pinterest Ads experienced a critical incident on September 25, 2024 affecting Ads Manager — Creation and Ads Manager — Bulk Editor and 1 more component, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 11:44 AM UTC
Resolved
Sep 25, 2024, 04:28 PM UTC
Duration
4h 43m
Detected by Pingoru
Sep 25, 2024, 11:44 AM UTC

Affected components

Ads Manager — CreationAds Manager — Bulk EditorShopping EndpointsCatalogs

Update timeline

  1. investigating Sep 25, 2024, 11:44 AM UTC

    Pinterest Ads Manager — Creation is experiencing a partial outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We'll share another update shortly.

  2. investigating Sep 25, 2024, 11:49 AM UTC

    Pinterest Ads Manager — Creation, Shopping Endpoints is experiencing an outage. Our engineering team is working to identify the cause and implement a solution as quickly as possible. We'll share another update shortly.

  3. monitoring Sep 25, 2024, 12:04 PM UTC

    Pinterest Ads Manager — Creation, Shopping Endpoints is experiencing an outage. We've implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

  4. monitoring Sep 25, 2024, 12:13 PM UTC

    Pinterest Ads Manager — Creation, Ads Manager — Bulk Editor, Shopping Endpoints is experiencing an outage. We've implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

  5. monitoring Sep 25, 2024, 12:15 PM UTC

    Pinterest Ads Manager — Creation, Ads Manager — Bulk Editor, Shopping Endpoints, Catalogs is experiencing an outage. We've implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

  6. monitoring Sep 25, 2024, 12:39 PM UTC

    Pinterest Ads Manager — Creation, Ads Manager — Bulk Editor, Shopping Endpoints, Catalogs is experiencing a partial outage. We've implemented a solution to reduce the number of people affected and have partially recovered. We are monitoring for any additional problems and hope to have the issue fully resolved soon.

  7. resolved Sep 25, 2024, 04:28 PM UTC

    We've fully resolved the issue and Pinterest Ads Manager — Creation, Ads Manager — Bulk Editor, Shopping Endpoints, Catalogs should be working as expected. Thanks for your patience.