Pinterest Ads incident

Ads Manager / Ads API - partial outage

Critical Resolved View vendor source →

Pinterest Ads experienced a critical incident on October 8, 2024 affecting Ads Manager — Creation and Campaign Management Endpoints and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 06:04 PM UTC
Resolved
Oct 08, 2024, 08:45 PM UTC
Duration
2h 41m
Detected by Pingoru
Oct 08, 2024, 06:04 PM UTC

Affected components

Ads Manager — CreationCampaign Management EndpointsAds Manager — ReportingAudience Targeting EndpointsAds Manager — Bulk EditorAds Manager — BillingAds Manager — DeliveryCatalogs

Update timeline

  1. investigating Oct 08, 2024, 06:59 PM UTC

    Pinterest Ads Manager / Ads API is experiencing a partial outage. Our engineering team is working to identify the root cause and implement a solution as quickly as possible. We’ll share another update shortly.

  2. investigating Oct 08, 2024, 07:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 08, 2024, 08:18 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 08, 2024, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 08, 2024, 08:45 PM UTC

    This incident has been resolved.