Pingen experienced a major incident on August 10, 2024, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 10, 2024, 07:15 AM UTC
During the time period of 07:40 and 09:00 this morning, our staging environment had intermittent connectivity issues which lead to failed API calls. The cause was network related and the affected components were taken out from our load balancing which restored the service. Production was not affected at any point. We apologise for the inconvenience