Pingen experienced a major incident on August 11, 2024, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 12, 2024, 12:53 PM UTC
Our hosting provider has found the issue, which turned out to be a faulty network software component. We will be starting an investigation internally and with our supplier to make sure that monitoring is set in place to detect these issues earlier. Thank you for your understanding & we apologise for the inconvenience